Return Policy for Hair Extensions and Wigs

 

At Roselie Beauty Bar, we take immense pride in delivering high-quality hair extensions and wigs to our valued customers. Ensuring your satisfaction is our top priority. Please take a moment to review our return policy.

 

Return Eligibility:

Unfortunately, we are unable to accept returns at this time due to concerns for customer safety. However, if you find yourself dissatisfied with your purchase, we offer the option of exchanging it for an alternative product within seven days from the date you receive your order.

​

​

Exchange Conditions:

To qualify for an exchange, the items must meet the following conditions:

 

The items must be in their original state and packaging.

The exchange request must be initiated within seven days of receiving the products.

​

How to Initiate an Exchange:

If you wish to exchange your purchase, please contact our customer service team at support@roseliebeautybar.com text or call 2034612450. Provide your order number and a brief explanation of the reason for the exchange. Our team will guide you through the process and assist you in selecting an alternative product.

​

Note:

● Shipping fees for the exchanged items may apply.

● We reserve the right to refuse an exchange if the items do not meet the specified conditions.

​

Thank you for choosing Roselie Beauty Bar And Spa LLC. We appreciate your understanding and look forward to providing you with a positive shopping experience.

 

If you have any further questions or concerns, please don't hesitate to contact our customer service team.

​

Sincerely,

Roselie Beauty Bar And Spa LLC